1. PAYMENT

• I'm not going to start sketching the 30% payment of the price in advance (The PayPal fee doesn't include the price). (Or you can send me a full price right away if you trust me. I'm not forcing anyone.) -> The PayPal fee doesn't include in the price

• Don't send me any payment before I have agreed to give you a slot and requested you to send me the payment.

• While I'm working on your commission I will make reviews with you to make sure I make it just right for you!

• You have the right to use the image for personal purposes, but if you plan on commercially profiting from it (ie., selling / redistributing), the price will have to be adjusted accordingly.

• The specifics of an order cannot be changed after it has been submitted. (In other words, midway through your order).

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2. REVISIONS

• I will make changes, if the buyer wants it to, during the first phases (sketches).

• A fee will be added if you want something changed on the final drawing - unless a misunderstanding from my side has been made.

• If you wish for me to change something in the drawing you have previously approved, I will charge you a fee to change it. The amount of the extra charge depends on the change you want me to make and is usually based on an hourly wage.

 

3. CUSTOMER SATISFACTION

• I will do everything I can to make my customers happy!

• If you have a problem with anything in regards to the commissioned piece please tell me right away so we can find a solution together.

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4. PROCESS AND DELIVERY

• I will notify you when I have started on your commission.

• You will receive a sketch of the artwork, after your approval I will start laying colors and will provide reviews as well.

• The amount of reviews depends on the complexity of the work.

• The time it takes to finish your commission varies 3 days - 1 week depending on factors such as the complexity of the commissioned piece, and other commissions.

• If anything comes up that will slow the progress of the initially estimated delivery time I will let you know asap.

• Once the piece is finished you will receive the full-resolution image along with my watermark. After you will pay me the rest of the price, you will receive a finished piece without the watermark.

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5. REFUND POLICY

• The buyer is not allowed a refund once I started working on the commission.

• If for any reason I am unable to start your commission you will receive a full refund.

• If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.

• If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all beforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning me again.

• I'm able to decline your order, cause of personal reasons before the 30% payment.

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